Privacy policy

Last updated: May 22,2024

Eureka Studio Inc. (hereinafter “we”) has established the following privacy policy

1. Collected data
We collect the following data while you make use of our services.

Device and Usage Data: The manufacturer, model, operating system of your device,Device properties related to the screen size and orientation, audio volume, and battery
Interacting service data: The names and properties of mobile apps that interact with the Service, and User-agent of the Internet browser used to access the Service
Location Data: Country, time zone, and country and language settings in locale
Connection Status: Type and speed of network connection
Identifiers / Contact Information: user name, gamertag,phone number, unique IDs, mobile device ID, platform ID, gaming service ID, advertising ID (IDFA, Android ID) and IP address
Sensitive Information: Names and email addresses, provided by you to our customer support
Activity Data: Clash Log, all data concerning gameplay,and notably the way in which you interact with our applications(for instance, how and when you use our applications) and with the advertising served in our applications (for instance, number of ads served, potential clicks)
Payment Information: your consumption habits relating to your use of the App, including which purchases you make with both virtual and real currencies and the reception of virtual goods in-game

2. Reasons for collecting data
We base the processing of your data on the following legal bases:

・Your consent, if you have given us such consent (art. 6 para. 1 lit. a) GDPR),
・The initiation or execution of a contract with you (art. 6 para. 1 lit. b) GDPR),
・The fulfilment of legal obligations (art. 6 para. 1 lit. c) GDPR),
・The implementation of our legitimate interests (art. 6 para. 1 lit. f) GDPR)

The following explains why we collect data from customers.

・To provide better service sought by customers
・To run analytics, understand how users make use of our products and services, and continually make improvements
・To provide advertising tailored to customers’ tastes and interests

You can also limit third-party data collection by setting the app to disallow personal information tracking on first launch, accessing your mobile device settings and adjusting your device’s ad tracking settings (e.g., turning off the “Allow app tracking requests” feature)

3. Sharing of data
If you have consented to the data collection for advertising or for analytics, we may share the above data with the following partners.
These partners typically collect data through proprietary tools (software development kits, or SDKs).
We will not provide your personal data in direct exchange for money.

Adcolony
Adjust
Applovin
Facebook
F@N Communications
Fyber
Google
i-mobile
Inmobi
ironsource
Mintegral
Pangle
Smaato
Tapjoy
Unity
Vungle
GameAnalytics

4. Your rights
These additional provisions apply to individuals who are located in European Economic Area (“EEA”), United Kingdom (“UK”) and Switzerland.
・Request access to or a copy of your personal information(art 15 GDPR)
・Request deletion of your personal information(art 17 GDPR)
・Request correction or modification of your personal information(art 16 GDPR)
・Be informed about the personal information we collect and/or process about you, the sources of personal information, and the third parties with whom information was shared or sold and for what purposes(art 13,14 GDPR)
・Withdraw consent, if processing is based on consent (art 7 GDPR)
・Right to Make a Complaint(art 77 GDPR)

We may ask that you provide certain information to confirm your identity. If you find that data concerning your account is inaccurate, incomplete, outdated, please provide us with the data required to make corrections.

If you wish to exercise any of these rights, please contact us at info@eurekastudio.co.jp If your personal data is presently being used for the provision of services or for any other legitimate purpose, we may delay or decline your request.

5. Protection of security
We will take reasonable steps to protect customers’ data from unauthorized access or loss, misuse, or alteration by third parties.
Although we make good-faith efforts to store the data collected by the Service in a safe operating environment unavailable to the general public, we cannot guarantee the absolute safety of data in mid-transmission or stored on our systems.
In addition, while we seek to ensure the integrity and security of its networks and systems, this does not constitute a guarantee that our security measures will prevent unauthorized access to the data by third-party hackers.
We make no guarantee or declaration that customers’ data will be protected from loss, misuse, or alteration by third parties. Methods of transmission via the Internet and methods of electronic storage are not 100% secure. Accordingly, we cannot guarantee the absolute safety of these.

6. Retention of data
We will retain customers’ personal data for as long as is necessary to provide service to customers, unless required by law to delete the data or unless Lion responds to a request by a customer to delete data. We will also retain and use customers’ personal data as necessary to comply with its legal obligations, resolve disputes, and enforce its contracts.

7. Children’s privacy
Use of the App is limited to users aged 13 years and above, except in the European Economic Area, where the App is limited to users aged 16 years and above. If you are accepting this Privacy Policy and using the App, you warrant you are 13 (or 16, it depends what is applicable) or more years old.

If you believe that we might have collected personal information from or about a child, please contact us at info@eurekastudio.co.jp

8. Contact information
Eureka Studio is the Data Controller and Hoshikawa Tetsushi is our Data Protection Officer.
For detailed information, please contact us using the information below.
Contact us

8. Changes to the Policy
As we may revise the Policy without prior notice, please check the Policy regularly.
Please note that when it is necessary to revise the Policy to comply with legal requirements, the new Policy will take effect immediately or as needed.